The Mediator
Mediators focus on building and maintaining relationships. They are cooperative, seeking to ensure all parties are satisfied. Their tools include empathy, active listening, and a willingness to make concessions to keep the peace. They love talking and will lose track of time.
- Hardest Opponent: The Assertive, as their direct and aggressive style can overwhelm the Mediator’s more gentle approach.
- Winning Strategy: To win over an Assertive, Accommodators should focus on finding common ground and using their emotional intelligence to appeal to the Assertive underlying interests, possibly by highlighting mutual benefits that respect both parties’ goals.